Putting the Patient First
AJ was agoraphobic and had problems getting out to the High Street for an eye test. She contacted Barbara Watson to see if she could have an eye test at home. This was arranged; Barbara visited her and carried out an eye test. She brought a large selection of frames to choose from and a new pair was selected.
AJ was much more comfortable about having the eye test in familiar surroundings. Barbara made a return visit when the spectacles were ready, to fit the new pair and make sure all was fine.
Again AJ felt better about seeing the same person again and her new glasses gave her more confidence about going out as she could see better.